Here is one facet that makes sense, but somehow the natural inclination is to discuss things in the conference room and not on the shop floor. From my old friend Wiki:
Genchi Genbutsu (現地現物) means "go and see for yourself" and it is an integral part of the Toyota Production System. It refers to the fact that any information about a process will be simplified and abstracted from its context when reported. This has often been one of the key reasons why solutions designed away from the process seem inappropriate.
Some stories about Toyota methods coming out of a conference in Kentucky:
At the Printing Industries of America Lean Conference in Lexington, Ky., a couple of weeks ago, I learned a new saying: “Get your boots on!” According to Mike Hoseus, co-author of “The Toyota Culture” and a former manager at Toyota Motor Manufacturing in Georgetown, Ky. (TMMK), this is how “genchi genbutsu” is affectionately known by the team members at TMMK.
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